How can we help?
Do I need to sign up to start learning?+
No. You can start any track immediately without signing up. Your progress is saved in your browser. Create an account to sync across devices.
Which track should I start with?+
Take our 3-question career quiz at /quiz β it matches you with the right track based on your interests. Or go to /path for curated learning paths.
How long does a track take to complete?+
Most tracks have 20β42 topics. At 1β2 topics per day, you can finish in 3β6 weeks. Topics are short (10β20 min each).
Are the tracks free?+
The first 2 topics in every track are completely free β no account needed. A Pro subscription ($12β$18/month) unlocks everything.
Why do I have to pass a quiz before the next topic unlocks?+
Quiz-gating is the core guarantee of NewRoleKit. We don't let you click through. When you pass, you've actually retained the material β that's the point.
What happens if I fail a quiz?+
You can retry as many times as you need. The quiz questions rotate on retries. Most people pass within 2β3 attempts.
Is my progress saved if I close the browser?+
Yes. Guest progress is saved in your browser (localStorage). If you create a free account and sign in, progress syncs to the cloud automatically.
Can I bookmark topics for later?+
Yes. Every topic page has a Bookmark button. View all bookmarks at /bookmarks.
What does Pro include?+
All 400+ topics across all tracks, bootcamp features (capstone projects, interview drills), completion certificates, and all future tracks.
How do I upgrade to Pro?+
Go to /upgrade to see pricing. Monthly ($18/mo) or yearly ($144/yr = $12/mo) options are available.
Can I cancel anytime?+
Yes. Cancel anytime from your account settings. You keep access until the end of your billing period.
Is there a money-back guarantee?+
Yes. If you are not satisfied within the first 7 days, contact us at ofirozon@gmail.com for a full refund.
Why didn't I receive a confirmation email?+
Our email service is being configured. Use Google sign-in instead β it's faster and requires no email confirmation.
I signed in on a new device and my progress is gone. What do I do?+
If you were signed in with the same account, your progress should sync automatically. If not, contact support.
How do I contact support?+
Email ofirozon@gmail.com or use the contact form at /contact. We respond within 24 hours.
Still need help?
Contact support